SOC 3131 Science, engineering and technology associate professionals

IT operations technicians Salary

Median salary £34,656 per year (2025). Based on ONS ASHE data.

Gross pay, before deductions. See take-home pay on £35,000 after tax and National Insurance →

For it operations technicians, £35,259 is the typical (median) pay. That is below the UK full-time median of £39,039 — -10% versus the national average. Experienced it operations technicians (top 25%) earn over £43,949.

About this role

IT operations technicians provide technical support, implementation and operational expertise within IT and technology environments. They configure systems, troubleshoot issues, implement solutions and ensure technology infrastructure operates reliably and securely.

Key responsibilities

Installing, configuring and maintaining IT systems and infrastructure
Troubleshooting technical issues and providing user support
Implementing security measures and monitoring system performance
Documenting technical procedures and configurations
Collaborating with development and engineering teams

Qualifications and entry routes

Typically requires a degree, HND or professional certifications in a relevant technology area. Certifications such as CompTIA, Cisco (CCNA), Microsoft (Azure/365) or AWS are valued. Apprenticeships provide alternative entry routes.

Career outlook

Strong demand across all sectors. Cloud, cybersecurity and data management skills are particularly sought after.

Key skills

Technical troubleshooting Systems administration Network management Security awareness Documentation

Common industries

Technology
Financial services
Public sector
Telecommunications
Managed service providers

Data coverage

SOC code 3131

Data source ONS ASHE

Years available 2015–2025

Estimated jobs 69,000

Median Salary

£34,656

Mean Salary

£38,507

Jobs (000s)

69k

Data Years

11 years

Salary Range (2025)

P25: £28,218Median: £34,656P75: £43,949

P10: £24kP25: £28kMedian: £35kP75: £44kP90: --

Estimated Career Progression

Based on salary percentile distribution for this occupation

Entry Level

£24,408

0-2 years

Mid Level

£28,218

3-7 years

Senior

£43,949

8-15 years

Potential career growth: +80% from entry to leadership

Salary Trend (2015-2025)

Adjust for inflation

Nominal growth: +23.7%Real growth: -10.4%

Gender Pay Comparison (2025)

Gender pay gap: 5.3%

Full-time vs All Employees (2025)

All Employees

£34,656

Full-time Only

£35,259

Full-time premium: +£603

IT operations technicians salary: common questions

How much do it operations technicians earn in the UK?

IT operations technicians earn a median of £35,259 a year (ONS ASHE 2025). The middle half earn between £28,218 and £43,949.

Is £35,259 a good salary in the UK?

What is the starting salary for it operations technicians?

Entry-level it operations technicians typically start near the lower end of the range. The bottom 25% earn up to £28,218, and the lowest-paid 10% earn under £24,408.

Have it operations technicians salaries kept up with inflation?

Since 2015, median it operations technicians pay has risen from £29,157 to £35,259 — +21% in cash terms, or -12% after CPIH inflation. That is behind inflation over the period.

Is there a gender pay gap for it operations technicians?

Male it operations technicians earn a median £35,002 and female it operations technicians £33,155 — a gap of +5.0% in 2025.

Figures: ONS Annual Survey of Hours and Earnings, gross annual pay. UK full-time median £39,039 (2025).