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Last updated: February 2026

Terms of Service

1. Service description

CareerMetrics is a career and salary data platform that provides UK salary insights, career trajectory visualisations, degree outcome analysis, and AI-powered career tools. We use publicly available data from the Office for National Statistics (ONS) and the Department for Education (DfE).

The service is available in the following tiers:

  • Free — access to core salary data, career explorer, and degree outcomes.
  • Premium (£4.99/month or £39.99/year) — includes advanced analytics, regional breakdowns, PDF exports, and salary alerts.
  • Premium+ (£9.99/month or £79.99/year) — includes everything in Premium plus AI-powered tools (CV Optimiser, Skills Gap Analyser, Negotiation Coach, Interview Prep, Transition Modeller).
  • Business plans — Recruiter, Agency, Enterprise, and University tiers for organisations. See our Business page for details.

2. Account registration

To access paid features, you must create an account with a valid email address and password. You are responsible for:

  • Providing accurate registration information.
  • Maintaining the security of your account credentials.
  • All activity that occurs under your account.
  • Notifying us immediately if you suspect unauthorised access to your account.

We strongly recommend enabling two-factor authentication (MFA) in your account settings.

3. Subscriptions and payments

Paid subscriptions are processed by Stripe. By subscribing, you agree to the following:

  • Subscriptions automatically renew at the end of each billing period (monthly or annual) unless cancelled.
  • You can cancel your subscription at any time through your account settings or the Stripe customer portal. Cancellation takes effect at the end of the current billing period.
  • We do not offer refunds for partial billing periods. If you cancel mid-cycle, you retain access until the end of the period you have paid for.
  • We reserve the right to change pricing with 30 days' notice. Existing subscribers will be notified by email before any price change takes effect on their next renewal.
  • One-time purchases (e.g. Career Reports) are non-refundable once the report has been generated.

4. Business and organisation accounts

Organisation accounts (Recruiter, Agency, Enterprise, University) are subject to additional terms:

  • The organisation owner is responsible for managing members, roles, and billing.
  • Organisation subscriptions are billed separately from individual subscriptions.
  • API access is subject to rate limits and fair use policies based on your plan tier.
  • Embeddable widgets and LTI integrations may only be used on domains and platforms operated by the subscribing organisation.
  • We reserve the right to suspend organisation accounts that exceed their plan limits or violate these terms.

5. AI tools

AI-powered tools are available to Premium+ subscribers and organisation members. By using these tools, you acknowledge:

  • AI-generated content is provided for informational purposes only and should not be treated as professional career, financial, or legal advice.
  • AI outputs may contain inaccuracies or errors. You are responsible for reviewing and verifying any AI-generated content before acting on it.
  • AI tool usage is subject to rate limits (currently 10 requests per tool per day per user).
  • You must not submit sensitive personal data (e.g. national insurance numbers, financial account details) to AI tools.
  • We do not permanently store the content of your AI tool submissions. See our Privacy Policy for details.

6. Data accuracy and disclaimer

Salary and career data displayed on CareerMetrics is sourced from ONS ASHE and DfE LEO datasets. While we endeavour to present accurate and up-to-date information:

  • Salary figures represent statistical aggregates and are not predictions of individual earnings.
  • Career path visualisations are illustrative and should not be treated as financial, career, or employment advice.
  • ROI calculations are estimates based on historical data and current loan terms. Actual outcomes will vary.
  • Individual salaries vary based on location, employer, experience, qualifications, negotiation, and many other factors.

7. What we are not

CareerMetrics is not a recruitment agency, career advisory service, financial advisor, or educational institution. We do not provide personalised career advice, job placement services, or financial guidance. Any decisions you make based on our data or AI tools are your own responsibility.

8. Acceptable use

You agree not to:

  • Scrape, crawl, or systematically extract data from CareerMetrics except via our authorised API.
  • Commercially redistribute data presented on the platform without a Business plan licence.
  • Use the service for any unlawful purpose.
  • Attempt to interfere with, disrupt, or compromise the security of the service.
  • Misrepresent your identity or impersonate others.
  • Share account credentials or API keys with unauthorised parties.
  • Circumvent rate limits, paywalls, or access controls.
  • Use AI tools to generate misleading, harmful, or discriminatory content.
  • Use the API or embeddable widgets outside the scope of your plan.

9. API terms

If your plan includes API access:

  • API keys are confidential. You are responsible for keeping them secure.
  • API usage is subject to rate limits based on your plan tier.
  • We may suspend API access if we detect abuse, excessive usage, or terms violations.
  • API data may be used within your organisation but must not be resold or redistributed as a standalone data product.

10. Intellectual property

The design, code, branding, and presentation of CareerMetrics are our intellectual property and are protected by copyright. You may not reproduce or redistribute them without permission.

The underlying salary data is Crown Copyright, sourced from ONS and DfE, and used under the Open Government Licence v3.0. You are free to use ONS and DfE data independently under the terms of that licence.

11. Limitation of liability

To the fullest extent permitted by law:

  • CareerMetrics is provided "as is" without warranties of any kind, express or implied.
  • We are not liable for any career, financial, or employment decisions made based on data, projections, or AI outputs shown on our platform.
  • We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the service.
  • Our total liability to you shall not exceed the amount you have paid us in the 12 months preceding the claim.

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

12. Account termination

We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these terms or are misusing the service. Where possible, we will provide notice before suspension.

You may delete your account at any time from your account settings. Account deletion will cancel any active subscription and remove your personal data in accordance with our Privacy Policy.

13. Governing law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to these terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated revision date. For significant changes, we will notify registered users by email. Continued use of the service after changes constitutes acceptance of the revised terms.

15. Contact

For questions about these Terms of Service, contact us at:

[email protected]