SOC 7122 Sales occupations

Debt, rent and other cash collectors Salary

Median salary £27,454 per year (2025). Based on ONS ASHE data.

Gross pay, before deductions. See take-home pay on £27,000 after tax and National Insurance →

For debt, rent and other cash collectors, £29,097 is the typical (median) pay. That is well below the UK full-time median of £39,039 — -25% versus the national average. Experienced debt, rent and other cash collectors (top 25%) earn over £32,524.

About this role

Debt, rent and other cash collectors visit customers and tenants to collect payments, manage arrears, negotiate repayment arrangements and recover outstanding debts. They work for financial institutions, local authorities and collection agencies.

Key responsibilities

Visiting customers to collect outstanding payments
Negotiating repayment arrangements and payment plans
Recording collections and updating account records
Assessing customer circumstances and ability to pay
Reporting on collection activities and outcomes

Qualifications and entry routes

No formal qualifications are always required, though CSA (Credit Services Association) training and compliance certifications are valued. Knowledge of debt collection regulations and FCA guidelines is essential.

Career outlook

FCA regulation is professionalising the sector. Digital payment methods are reducing doorstep collection, shifting towards contact centre and digital collection methods.

Key skills

Negotiation Communication Conflict resolution Financial awareness Record keeping

Common industries

Debt collection agencies
Local authority revenue collection
Utility companies
Housing associations
Bailiff and enforcement companies

Data coverage

SOC code 7122

Data source ONS ASHE

Years available 2015–2025

Estimated jobs 10,000

Median Salary

£27,454

Mean Salary

£28,201

Jobs (000s)

10k

Data Years

11 years

Salary Range (2025)

P25: £23,867Median: £27,454P75: £32,524

P10: --P25: £24kMedian: £27kP75: £33kP90: --

Estimated Career Progression

Based on salary percentile distribution for this occupation

Entry Level

£23,867

0-2 years

Mid Level

£23,867

3-7 years

Senior

£32,524

8-15 years

Potential career growth: +36% from entry to leadership

Salary Trend (2015-2025)

Adjust for inflation

Nominal growth: +52.6%Real growth: +10.6%

Gender Pay Comparison (2025)

Gender pay gap: 13.3%

Full-time vs All Employees (2025)

All Employees

£27,454

Full-time Only

£29,097

Full-time premium: +£1,643

Debt, rent and other cash collectors salary: common questions

How much do debt, rent and other cash collectors earn in the UK?

Debt, rent and other cash collectors earn a median of £29,097 a year (ONS ASHE 2025). The middle half earn between £23,867 and £32,524.

Is £29,097 a good salary in the UK?

What is the starting salary for debt, rent and other cash collectors?

Entry-level debt, rent and other cash collectors typically start near the lower end of the range. The bottom 25% earn up to £23,867, though this varies by employer and region.

Have debt, rent and other cash collectors salaries kept up with inflation?

Since 2015, median debt, rent and other cash collectors pay has risen from £18,352 to £29,097 — +59% in cash terms, or +15% after CPIH inflation. That is ahead of inflation over the period.

Is there a gender pay gap for debt, rent and other cash collectors?

Male debt, rent and other cash collectors earn a median £30,101 and female debt, rent and other cash collectors £26,109 — a gap of +13% in 2025.

Figures: ONS Annual Survey of Hours and Earnings, gross annual pay. UK full-time median £39,039 (2025).