How much does a Debt, rent and other cash collectors earn in the UK?

A Debt, rent and other cash collectors earns a median salary of £27,454 per year in the UK (2025 ONS ASHE data). The middle 50% earn between £23,867 and £32,524 per year.

What is the average salary for a Debt, rent and other cash collectors?

The median annual salary for a Debt, rent and other cash collectors in the UK is £27,454 according to the Office for National Statistics Annual Survey of Hours and Earnings (ONS ASHE 2025).

SOC 7122 Sales occupations

Debt, rent and other cash collectors Salary

Median salary £27,454 per year (2025). Based on ONS ASHE data.

About this role

Debt, rent and other cash collectors visit customers and tenants to collect payments, manage arrears, negotiate repayment arrangements and recover outstanding debts. They work for financial institutions, local authorities and collection agencies.

Key responsibilities

Visiting customers to collect outstanding payments
Negotiating repayment arrangements and payment plans
Recording collections and updating account records
Assessing customer circumstances and ability to pay
Reporting on collection activities and outcomes

Qualifications and entry routes

No formal qualifications are always required, though CSA (Credit Services Association) training and compliance certifications are valued. Knowledge of debt collection regulations and FCA guidelines is essential.

Career outlook

FCA regulation is professionalising the sector. Digital payment methods are reducing doorstep collection, shifting towards contact centre and digital collection methods.