Pensions and insurance clerks and assistants Salary
Median salary £29,329 per year (2025). Based on ONS ASHE data.
About this role
Pensions and insurance clerks process pension scheme administration, insurance applications, claims and renewals. They calculate benefits, maintain member and policyholder records and ensure compliance with regulatory requirements.
Key responsibilities
- Processing pension scheme member records and benefit calculations
- Administering insurance policies, renewals and claims
- Calculating retirement benefits, transfers and death benefits
- Handling member and policyholder enquiries
- Ensuring compliance with TPR (The Pensions Regulator) and FCA requirements
Qualifications and entry routes
PMI (Pensions Management Institute) qualifications for pensions roles. CII (Chartered Insurance Institute) qualifications for insurance roles. Many enter through trainee positions with on-the-job training.
Career outlook
Pensions auto-enrolment and pension freedoms have increased administrative complexity. Qualified pensions administrators are valued across the industry.
Key skills
Common industries
- Pension scheme administrators
- Insurance companies
- Employee benefit consultancies
- Third-party administrators
- Public sector pensions
Data coverage
Median Salary
£29,329
Mean Salary
£32,562
Jobs (000s)
35k
Data Years
11 years
Salary Range (2025)
Estimated Career Progression
Based on salary percentile distribution for this occupation
Entry Level
£20,229
0-2 years
Mid Level
£24,383
3-7 years
Senior
£34,061
8-15 years
Potential career growth: +68% from entry to leadership
Salary Trend (2015-2025)
Gender Pay Comparison (2025)
Gender pay gap: 15.0%
Full-time vs All Employees (2025)
All Employees
£29,329
Full-time Only
£30,269
Full-time premium: +£940
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Salary forecast
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Lifetime earnings
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