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SOC 4216 Secretarial and related occupations

Receptionists Salary

Median salary £18,152 per year (2025). Based on ONS ASHE data.

About this role

Receptionists manage front-of-house operations and office administration. They greet visitors, handle telephone and email enquiries, coordinate administrative functions and ensure the workplace runs efficiently and professionally.

Key responsibilities

  • Greeting visitors and managing front-of-house operations
  • Handling telephone calls, emails and general enquiries
  • Managing office supplies, facilities and administrative systems
  • Coordinating meetings, bookings and room management
  • Supporting wider administrative and business functions

Qualifications and entry routes

Relevant experience and strong communication skills are the primary requirements. Administrative qualifications and IT proficiency are valued.

Career outlook

Automation is reducing some routine administrative roles, but demand remains for skilled administrators who can manage complex workflows and support senior teams.

Key skills

Customer service Communication IT skills Multi-tasking Organisation

Common industries

  • All sectors
  • Professional services
  • Healthcare
  • Hospitality
  • Education

Data coverage

SOC code 4216
Data source ONS ASHE
Years available 2015–2025
Estimated jobs 185,000

Median Salary

£18,152

Mean Salary

£18,748

Jobs (000s)

185k

Data Years

11 years

Salary Range (2025)

P10: £9kP25: £13kMedian: £18kP75: £24kP90: £29k

Estimated Career Progression

Based on salary percentile distribution for this occupation

Entry Level

£8,890

0-2 years

Mid Level

£12,706

3-7 years

Senior

£24,212

8-15 years

Leadership

£29,496

15+ years

Potential career growth: +232% from entry to leadership

Salary Trend (2015-2025)

Nominal growth: +48.7%Real growth: +7.6%

Gender Pay Comparison (2025)

Gender pay gap: 19.5%

Full-time vs All Employees (2025)

All Employees

£18,152

Full-time Only

£24,678

Full-time premium: +£6,526