SOC 3560 Business and public service associate professionals

Public services associate professionals Salary

Median salary £38,454 per year (2025). Based on ONS ASHE data.

Gross pay, before deductions. See take-home pay on £38,000 after tax and National Insurance →

For public services associate professionals, £39,537 is the typical (median) pay. That is around the UK full-time median of £39,039 — +1.0% versus the national average. Experienced public services associate professionals (top 25%) earn over £45,158.

About this role

Public services associate professionals work in government and public administration delivering front-line public services. They process applications, administer schemes, advise the public and ensure compliance with government policies and regulations.

Key responsibilities

Processing applications and claims for public services
Advising the public on government schemes and entitlements
Ensuring compliance with policy and regulatory frameworks
Maintaining accurate records and management information
Liaising with other agencies and service providers

Qualifications and entry routes

Entry through Civil Service recruitment or local authority application processes. No specific qualifications mandated, though many roles require degree-level education. Role-specific training is provided.

Career outlook

Civil Service recruitment continues across government departments. Digital transformation is changing the nature of public administration roles.

Key skills

Policy application Customer service Data management Attention to detail Communication

Common industries

Central government departments
Local authorities
HMRC
DWP
Home Office

Data coverage

SOC code 3560

Data source ONS ASHE

Years available 2015–2025

Estimated jobs 82,000

Median Salary

£38,454

Mean Salary

£38,777

Jobs (000s)

82k

Data Years

11 years

Salary Range (2025)

P25: £31,419Median: £38,454P75: £45,158

P10: £25kP25: £31kMedian: £38kP75: £45kP90: --

Estimated Career Progression

Based on salary percentile distribution for this occupation

Entry Level

£24,962

0-2 years

Mid Level

£31,419

3-7 years

Senior

£45,158

8-15 years

Potential career growth: +81% from entry to leadership

Salary Trend (2015-2025)

Adjust for inflation

Nominal growth: +36.5%Real growth: -1.1%

Gender Pay Comparison (2025)

Gender pay gap: 4.2%

Full-time vs All Employees (2025)

All Employees

£38,454

Full-time Only

£39,537

Full-time premium: +£1,083

Public services associate professionals salary: common questions

How much do public services associate professionals earn in the UK?

Public services associate professionals earn a median of £39,537 a year (ONS ASHE 2025). The middle half earn between £31,419 and £45,158.

Is £39,537 a good salary in the UK?

What is the starting salary for public services associate professionals?

Entry-level public services associate professionals typically start near the lower end of the range. The bottom 25% earn up to £31,419, and the lowest-paid 10% earn under £24,962.

Have public services associate professionals salaries kept up with inflation?

Since 2015, median public services associate professionals pay has risen from £29,901 to £39,537 — +32% in cash terms, or -4.0% after CPIH inflation. That is behind inflation over the period.

Is there a gender pay gap for public services associate professionals?

Male public services associate professionals earn a median £39,225 and female public services associate professionals £37,561 — a gap of +4.0% in 2025.

Figures: ONS Annual Survey of Hours and Earnings, gross annual pay. UK full-time median £39,039 (2025).